The7Tiers is committed to delivering high-quality, professional services across all tiers. However, due to the nature of digital services, refund eligibility varies by subscription type.
1. General Rules
- Refunds apply only to the terms stated below
- Refunds are issued to the original payment method
- Work already delivered cannot be refunded
2. Refund Rules
14-Day Money-Back Guarantee (Quarterly Plans Only)
Conditions:
- Refund only if fewer than 3 deliverables were completed
- Refund must be requested within 14 days of purchase
7-Day Money-Back Guarantee (Monthly Plans Only)
- Refund only if fewer than 3 deliverables were completed
- Refund must be requested within 7 days of purchase
3. Cancellation Policy
Clients may cancel subscriptions anytime through:
- Email request
- Billing dashboard (if available)
4. Quality Guarantee
If you believe work does not meet reasonable quality standards:
- You may request revisions (unlimited, as permitted by your tier)
- Our team will work to resolve any concerns fairly
- Quality concerns do not automatically qualify for a refund
5. Contact for Refunds
To request a refund, email: info@the7tiers.com
Subject: Refund Request – [Tier Name]
Include your:
- Name
- Tier purchased
- Reason for refund
- Payment receipt or transaction ID