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PrivacyPolicy

Last Updated: [November 2025]

1. Introduction

Welcome to The7Tiers (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website the7tiers.com, engage with our subscription tiers, or interact with our services.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

This includes:

  • Name, email address, phone number
  • Business information (company name, website, industry)
  • Billing information and payment details
  • Service requests, project briefs, uploaded assets
  • Communications via email, forms, or chat

B. Information Automatically Collected

When you use our website, we may collect:

  • IP address
  • Device data
  • Browser type
  • Usage analytics
  • Cookies and tracking data

C. Third-Party Data

We may receive information from:

  • Payment processors (e.g., Stripe, PayPal)
  • Ad platforms (Meta, Google, LinkedIn)
  • Analytics tools (e.g., Google Analytics)

3. How We Use Your Information

We use your information to:

  • Deliver and fulfill the services included in your selected tier
  • Respond to inquiries and provide customer support
  • Process payments and manage subscriptions
  • Personalize your experience and service recommendations
  • Improve website functionality and marketing performance
  • Send updates, notifications, invoices, and promotional messages
  • Comply with legal, tax, and accounting obligations

4. Legal Basis for Processing (GDPR)

If you are in the EU, we process data under these legal bases:

  • Contractual necessity
  • Legitimate interest
  • Consent
  • Legal compliance

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyze performance
  • Personalize user experience
  • Retarget ads

You may disable cookies through browser settings, but some features may not function properly.

6. Sharing Your Information

We do not sell personal data.
We may share information with:

  • Trusted service providers (payment processors, hosting services, CRMs, analytics tools)
  • Platform integrations required for your project (Meta, Google, Webflow, WordPress, etc.)
  • Legal authorities where required by law

All third-party partners are bound to maintain confidentiality and data protection standards.

7. Data Storage & Security

We use industry-standard measures to secure your data, including:

  • Encrypted servers
  • Authentication protocols
  • Secure payment gateways
  • Regular audits and monitoring

While we implement best-practice security, no system is 100% secure.

8. Data Retention

We retain your data:

  • As long as you maintain an account or ongoing subscription
  • For legal and accounting purposes
  • For up to 24 months after cancellation unless you request deletion

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Withdraw consent
  • Request data portability
  • Object to certain processing

Requests can be made at support@the7tiers.com.

10. Children’s Privacy

We do not knowingly collect information from individuals under 18. If we learn that a minor’s data was collected, we will delete it promptly.

11. International Data Transfers

Your information may be processed outside your country. We use secure transfer mechanisms to ensure compliance with applicable laws.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date.

13. Contact Information

For questions or concerns, contact us at:

The7Tiers
Email: info@the7tiers.com
Website: www.the7tiers.com