Refund Policy

Last Updated: [November 2025]

The7Tiers is committed to delivering high-quality, professional services across all tiers. However, due to the nature of digital services, refund eligibility varies by subscription type.

1. General Rules

  • Refunds apply only to the terms stated below
  • Refunds are issued to the original payment method
  • Work already delivered cannot be refunded

2. Refund Rules

14-Day Money-Back Guarantee (Quarterly Plans Only)

Conditions:

  • Refund only if fewer than 3 deliverables were completed
  • Refund must be requested within 14 days of purchase

7-Day Money-Back Guarantee (Monthly Plans Only)

  • Refund only if fewer than 3 deliverables were completed
  • Refund must be requested within 7 days of purchase

3. Cancellation Policy

Clients may cancel subscriptions anytime through:

  • Email request
  • Billing dashboard (if available)

4. Quality Guarantee

If you believe work does not meet reasonable quality standards:

  • You may request revisions (unlimited, as permitted by your tier)
  • Our team will work to resolve any concerns fairly
  • Quality concerns do not automatically qualify for a refund

5. Contact for Refunds

To request a refund, email: info@the7tiers.com
Subject: Refund Request – [Tier Name]

Include your:

  • Name
  • Email
  • Tier purchased
  • Reason for refund
  • Payment receipt or transaction ID